Best Practices for Implementing an NG9-1-1 Strategic Plan

Greg Brooks & Lauren DiGiovanni, Datamark Technologies

Stop, collaborate and listen!  This session will introduce you to concepts and proven processes to help you develop a successful NG911 GIS strategic plan. In the era of Next Generation 911, we will rely on many new stakeholders.  Attendees will be introduced to a systematic and thoughtful purposeful order to not only develop a successful strategic plan but carry it through execution to sustain your business needs and improve mission-critical GIS for NG9-1-1.

Lauren DiGiovanni, MSGIS, GISP, ENP, is a Client Success Manager at DATAMARK Technologies.  She has 15 years of GIS experience and previously worked for a PSAP in Colorado as a GIS Analyst. She is well-versed in NG911 GIS requirements and specializes in assisting agencies with their Public Safety GIS workflows.  She is married to a police sergeant, has two young children and a golden retriever, Ranger.  She lives in Arvada, Colorado.